Frequently Asked Questions

Explore our FAQs below to quickly find answers to the most common questions about the Awards.

Awards Ceremony


The 2025 Insurance Times Awards will take place on the evening of Wednesday, 3rd December at the Grosvenor House Hotel on London's Park Lane. Table package details can be found here. If you have any questions about booking or would like to be contacted when table bookings are open please contact Serena.

The person who submitted the entries will have been sent a discount code.  Please message events@insurancetimes.co.uk if you need us to resend it.

No, attendance is not mandatory. However, if you win, you will need to purchase a winner’s package to obtain the licence to use the event logo, as well as your trophy and certificate. Don't forget the total amount you spent on entries will be deducted from any tickets purchased to attend the event

Yes. Table prices can be found on the website. Don't forget the total amount you spent on entries will be deducted from any tables purchased to attend the event  If you have any questions about the process please email Serena. 

6.30pm | Drinks reception

7.30pm | Awards Part 1

8.30pm | Dinner

10.30pm | Awards Part 2

11.30pm | After party

2.30am | Carriages

(Please note these timings are subject to change)

To access your booking you will need the email address and password of the person who initially booked your table/tickets. Once you have this information, simply login and you’ll be able to view all the relevant booking information and submit your guest names and dietary requirements.

That's not a problem. You just need to send us an email with the name & email address of the person who originally set up the account and who it should be transferred over to.

Guest names must be submitted online, via the account of the person who originally made the booking.

We need the following details for each of your guests: full name, company name, email address* and dietary requirements**.
Please pay particular attention to the spelling and use of capital letters as we will print the details exactly as you provide them in the awards programme and on the table plan. Please note that Insurance Times reserves the right to adhere to house editorial style as deemed appropriate by the brand.

*This will only be used to share joining instructions and the digital programme with your guests.
**There may be an additional charge for dietary restrictions requiring specialist meals, please contact the events team for more details.

A limited number of special rate rooms are available at Grosvenor House. Please email events@insurancetimes.co.uk for more details.

The menu will be sent with the joining instructions 2 weeks prior to the event.

No, all dietary requirements must be communicated in advance. If any guests fail to let us know by the deadline (19th November) then it's at the hotel's discretion to accommodate your requests.

No, all vegetarian meals must be ordered in advance - by the 19th November deadline.

Yes, but this needs to be ordered at least 72 hours in advance and there will be an extra charge as this has to be brought in specially. Please email us at events@insurancetimes.co.uk for more information.

Your ticket/table includes a drinks package as specified on your confirmation email. If you would like to place an additional order please email events@insurancetimes.co.uk to request an order form which will be sent to you once the menu is confirmed in October. Additional drinks will need to be ordered and paid for directly with the hotel.

Please note that you will also be able to purchase drinks on the night.

If your table package includes an advert in the digital programme, the specifications are as follows:

Half page landscape (programme is A5 portrait)
Hi-res PDF
RGB only
72dpi with all fonts / images embedded
132mm (w) x 90mm (h)

Please send completed artwork to events@insurancetimes.co.uk by 5pm on Friday 21st November.

The dress code is black tie. So, time to get glammed up and get ready to dance the night away!

Joining instructions will be sent to all table bookers and Guests (where we have an email address) 2 weeks before the event.

We don't issue hard copy tickets for our awards events. When you book to attend you will receive a pdf invitation which you can share with your guests. No need to worry about bringing tickets on the night - all names will be on our guest list.

If you are a sponsor or have booked a Premium Plus table package we will provide printed place cards as long as we’ve received all your guest names by Wednesday 12th November as detailed in your confirmation email.

We do not provide place cards for Premium or Standard tables. However, you are more than welcome to print them yourselves and send over to us in advance so we can lay them out for you. Alternatively, you can bring them with you on the night and set them out yourselves during the drinks reception.

Entries & the judging process


The entry fee for this year's awards is £149 + VAT per entry.  The total amount you spend on entries will be deducted from any tables purchased to attend the event.

The Insurance Times Awards are open to any company operating within general insurance in the UK. Please check the Rules of Entry before you make a start for full details.

No, these Awards are only open to UK based companies operating within the UK general insurance market.

Entries must be submitted via the official online entry system. Please make sure you read through the Terms and Conditions of Entry before you make a start.

No, you are welcome to submit as many entries, across as many categories as you’d like. Do remember that different categories are looking for different things so you should tailor your written submissions accordingly. 

Yes, so please ensure you familiarise yourselves with both the Rules of Entry and the Terms and Conditions of Entry before making a start on your submissions.

Entries close at 5pm on Friday, 5th September 2025.

Yes, changes can be made right up until the entry deadline. You just need to login to your account and head to the AWARDS -> Entries menu on the left hand side. Within that you'll see all of your submitted entries listed in the Completed section.

All entries go forward to an initial round of judging (stage 1) undertaken by our senior editorial team.  This will decide on the 2025 finalists.

The 2025 finalists will be announced on the awards website, via newsletter and on Insurance Times’ social media platforms on Tuesday 7th October.

That's not a problem. You just need to send us an email with the name & email address of the person who originally set up the account and who it should be transferred over to.

No, the judges' comments on individual entries and presentations and the deliberation process are strictly confidential.

An email will be sent to the person who submitted the entry (and anyone cc'd) confirming the good news and this will detail the stage 2 judging process and what the next steps are. Please contact us at events@insurancetimes.co.uk if you don’t receive an email within 24 hours of the official announcement.

In addition to the pride and satisfaction of being an Insurance Times Awards Finalist, you will also receive a finalist logo that you can use to showcase your achievement.

Stage 2 requires all finalists to present to our judges at a virtual meeting on Tuesday 4th and/or Wednesday 5th November. Please note: If you are shortlisted in multiple categories you may be required to present on both days. Presentations should complement your written submission, be evidence-based and include an overview of what you do and how you do it, with clear examples of where you have excelled and gone the extra mile. Additional information regarding the date, time slot and expected content will be emailed to each finalist once the schedule has been confirmed – usually a week or so after the official announcement.

The results are always kept strictly under wraps until the night of the awards ceremony – there are never any exceptions. Even if you ask us really nicely!

Judges will be announced on the awards website once the full panel is confirmed.

Yes, the judges will have access to all the details you submitted online (excluding contact details) and will consider the quality of your original written submission alongside your online presentation.

No, attendance is not mandatory. However, if you win, you will need to purchase a winner’s package to obtain the licence to use the event logo, as well as your trophy and certificate. Don't forget the total amount you spent on entries will be deducted from any tickets purchased to attend the event

The right to shout from the rooftops that you're the best of the best in UKGI, as well as a super-shiny trophy, a certificate and a winner’s logo (please note there will be a charge for this package (incl the license to use the Insurance Times Awards logo) if you don’t attend the ceremony).