This category is designed to recognise outstanding service partners that consistently go the extra mile for their UK-based brokers and insurers to help them structure, deliver and communicate about their products and services to their clients and partners. 

This award is designed to recognise entrants from across the whole general insurance landscape that can demonstrate a successful project that has delivered real, disruptive change in the sector. 

This category is designed to recognise claims, loss adjusting, legal and service partners that have delivered outstanding profitable, flexible and efficient support to UKGI brokers and/or insurers - partnerships that have helped brokers and/or insurers structure, provide, communicate, improve or grow their products and services over the past year. 

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This category is designed to recognise a UK broker setting the standard for others to follow in the commercial lines market. This is for commercial lines brokers that can demonstrate a positive impact for their SME/mid-market customers and/or business partners. 

This category is designed to recognise the best insurer performance in the UK commercial lines market that has gone over and above the status quo to understand and uniquely support brokers operating in the UK commercial lines market and end customers. 

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This category is designed to recognise projects that have resulted in measurable improvements to the end customer experience, in any business line. Be it introducing new technology processes to put the customer at the heart of what the company does, given customers fast, accurate ways to report claims, or invested in customer education to support their decision making. 

This category is designed to recognise projects that have resulted in measurable improvements to the end customer experience, in any business line. Be it introducing new technology in your processes to put the customer at the heart of what the company does, given customers fast, accurate ways to report claims, or invested in customer education to support their decision making. 

This category recognises UK general insurance brokers that have effectively used technology to better engage with their clients and improve the overall customer journey, including the use of apps, websites, portals and platforms.

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This category recognises and celebrates a business operating in the UK general insurance market that is committed to putting diversity and inclusion at the very heart of what it does.

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This category is for UKGI brokers, insurers, MGAs and suppliers that have implemented the use of artificial intelligence (AI) in their business to either enhance their internal operations and efficiency, improve customer journeys and outcomes, or both. 

This category seeks to recognise initiatives and solutions that improve internal and external operational and administrative processes that facilitate and support customers’ claims journeys - from the use of artificial intelligence and machine learning to tapping up the Internet of Things.

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This category seeks to recognise initiatives and solutions that improve internal and external operational and administrative processes that facilitate and support customers’ claims journeys - from the use of artificial intelligence and machine learning to tapping up the Internet of Things.

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This category seeks to recognise initiatives and solutions that improve eTrading capabilities between brokers, insurers and MGAs operating in the UK general insurance market. 

This category seeks to recognise firms that have implemented innovative strategies and technologies to combat insurance fraud, whether this is application fraud, claims fraud or ghost broking, for example. 

This category is designed to recognise and celebrate firms that have gone the extra mile to invest in, develop and action diverse talent attraction, recruitment, retention, training and development strategies. 

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This category seeks to recognise initiatives and solutions that improve the risk management provided to clients by any business operating in the UK general insurance market.

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This category seeks to recognise initiatives and solutions that improve internal and external operational and administrative insurance processes  - from the use of artificial intelligence and machine learning to tapping up the Internet of Things.

This category seeks to recognise initiatives and solutions that improve internal and external operational and administrative insurance processes - from the use of artificial intelligence and machine learning to tapping up the Internet of Things.

This category seeks to recognise initiatives and solutions that improve internal and external operational and administrative insurance processes - from the use of artificial intelligence and machine learning to tapping up the Internet of Things.

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This category recognises an insurer or MGA that has made a demonstrable and positive difference to the overall underwriting experience for brokers. Looking at the entire underwriting experience, this award recognises the need for speedy processes, access to decision makers and staff expertise and training to meet broker expectations. 

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This award recognises the best UK insurer operating in UK general insurance. 

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This category is is designed to recognise those projects or developments that have demonstrably delivered real change – in strategy, service delivery or operations.

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This category seeks to recognise exceptional insurance brokers leading the way and setting a unique standard of excellence, and is open to brokers of all sizes and lines operating within the UK.

This category seeks to recognise a standout marketing campaign - one that is full of creativity, innovation and original thinking in media, message and execution.

This category is designed to recognise the outstanding achievements of MGAs operating in the UKGI market - those who have excelled in providing a high quality service to brokers and insurers.

This category is designed to recognise the outstanding achievements of MGAs operating in the UKGI market - those who have excelled in providing a high quality service to brokers and insurers.

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This category seeks to recognise standout UK brokers setting the standard for others to follow in the personal lines market. 

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This category is designed to recognise the best insurer performance in the UK personal lines market. 

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This category seeks to recognise entrepreneurial insurance brokers that have created a new scheme over the past 12 months, or excelled at schemes business in the last 12 months, in either commercial or personal lines. 

This category is open to UKGI insurers that have their operations focused around a particular niche or speciality that is not more broadly served by generalist insurers - experts in the field who cater for very precise problems.

This category seeks to recognise initiatives that champion business sustainability and can demonstrate how the principles of business sustainability have been embraced. 

This award seeks to recognise an inspirational, boundary pushing and dedicated individual who has really made a difference.

Recipient will be announced at the award ceremony on 3rd December

This award seeks to recognise an inspirational, forward-thinking firm – whether that be a UKGI broker, insurer, MGA or supplier – that has worked to have a positive impact on the insurance ecosystem, value chain and broader market.

Recipient will be announced at the award ceremony on 3rd December

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This award is open to an outstanding individual working in the UK general insurance industry aged 30 or under who has demonstrated both personal and professional commitment to the industry, enjoying the respect and admiration of their peers over a period of years. In their functional specialism, they will have excelled across the board, enjoying success and demonstrably impacting individuals, businesses and ideally the UK general insurance industry as a whole.