Michelle began her career within the motor claims department where she gained experience in handling a wide variety of RTA claims. After successfully completing her legal studies and training contract she was admitted to the Roll of Solicitors in 2010 and went on to gain a wealth of legal experience in complex personal injury claims and high value litigation matters.    

During her lengthy career at ALPS, Michelle has collaborated with other departments to build an extensive knowledge of the businesses’ products and services.  Michelle now sits on the Senior Leadership Team at ALPS and is responsible for overseeing the award-winning claims team.  She combines a wealth of legal and claims knowledge with effective leadership skills to ensure excellent service delivery.